Rumian replaces the separate tools most small businesses stitch together for chat, texting, booking, email, forms, reviews and billing. One login, one contact record, one bill.
Texts, emails, calls, voicemails, web chat, Facebook Messenger, Instagram DMs and WhatsApp land in a single thread per contact. Anyone on the team can pick it up with the full history in front of them.
Every lead becomes a contact with its whole history attached. Deals move through pipelines you design, with the stages you actually use, and smart lists keep the right people one click away.
Share a booking link, embed it on your site or let the AI book straight into it. Reminders go out automatically so fewer people forget to show up.
Build workflows that react to a form fill, a missed call, a booked appointment or a deal moving stage, then text, email, assign, tag, wait and branch on their own.
Build landing pages, full websites, forms, surveys and quizzes that drop every submission straight into the CRM and kick off the right follow-up.
Ask every happy customer for a review by text or email, see new reviews in one place and reply to them without logging in to each site. Reviews AI can draft the replies.
Plan and schedule posts across your channels from one calendar, with Content AI to help write them.
Send an estimate, get it signed, invoice it and collect payment, all from the contact record. Invoices can go out by text so they get opened.
Send newsletters and campaigns from the same place your contacts live, and run courses, member areas or a private community if that is part of your business.
See where leads come from, how fast the team responds, which calls convert and how the pipeline is trending, on dashboards you set up yourself.
Here is how the infrastructure behind Rumian protects your data.
Independent audit of security controls.
Certified information security management.
Data stored in the United States on Google Cloud and AWS.
TLS in transit, AES-256 at rest, with two-factor sign-in.
Thirty minutes, on a call, using your real process. We will show you where the follow-up is leaking and what Rumian would do about it.
